Original 4 questions retrospective template

These four questions come from Norm Kerth's 2001 book Project Retrospectives. The last one, what still puzzles us, catches the problems nobody has an answer for yet.

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When to use it

The columns

What did we do well?

What went well that we should remember?

For example

  • Shipping behind a feature flag
  • Asking support early

What did we learn?

What did this teach us?

For example

  • The vendor API has rate limits we did not plan for
  • Estimates for data work are always low

What should we do differently?

What would we change next time?

For example

  • Write the migration plan before the code
  • Bring QA into planning

What still puzzles us?

What do we still not understand?

For example

  • Why the nightly job fails on Mondays
  • Who decides priority between the two roadmaps

Facilitator tip

Turn the puzzles into actions to investigate, with a name on each. They are easy to forget otherwise.

Other formats